Privacy Policy kss99 – User Personal Data Protection

This Privacy Policy is published by kss99 and applies to all users who register or use the kss99 online gaming platform, including our website and mobile app. By using the kss99 platform, you agree to the collection and use of your personal information as described in this policy.

Kss99 takes user privacy seriously. We understand that when you register and play on our platform, you are entrusting us with highly personal information. We do not take that trust lightly. Every data-related decision is made with user security and privacy as the priority.

Kss99 collects several categories of information depending on how you interact with our platform. Below is a detailed breakdown:

A. Information You Provide Directly

• Full name, date of birth, and identification number (MyKad or passport).
• Email address and mobile number used for registration.
• Current residential address.
• Bank account or digital wallet information for deposit and withdrawal purposes.
• Identity verification documents (KYC) such as a copy of your identification card or utility bill.
• Information you share with our customer support team.

B. Information Collected Automatically

• IP address and device information used to access the platform.
• Web browser type, operating system version, and screen resolution.
• Activity log data including login times, games played, and total wagers.
• Cookie data and similar tracking technologies (see Section 7).
• Geolocation data to verify that you are accessing from a permitted region.

Kss99 uses the personal data collected for lawful and transparent purposes. Each purpose has a clear legal basis:

Promotional communications such as bonus offer emails and new game notifications are only sent to users who have given their consent. You may withdraw this consent at any time through your account settings.

Kss99 does not sell user personal data to any party. However, in the course of operating the platform, we share certain data with selected third parties in the following situations:

• Payment Service Providers: Transaction information is shared with payment processors to facilitate deposits and withdrawals. All such providers are bound by strict confidentiality agreements.
• Game Providers: Usernames and account IDs are shared with game providers such as Evolution Gaming and SA Gaming to allow you to play at their tables. This data is used solely for gaming purposes.
• Regulatory Authority: kss99 is obligated to disclose certain information to the relevant authorities when required by law, including in cases involving financial crime investigations.
• Analytics Service Providers: Anonymised usage data is shared with analytics providers to help us understand how users interact with the platform and improve it.

Kss99 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse:

• Encryption of Data in Transit: All communications between your device and the kss99 servers are encrypted using TLS 1.3, the latest encryption protocol that guarantees data confidentiality in transit.
• Encryption of Stored Data: Sensitive data such as bank account information and KYC documents are encrypted at rest in our database using the AES-256 algorithm.
• Strict Access Control: Only authorized personnel have access to user data, and every access is automatically logged and monitored.
• Regular Security Testing: Penetration testing and security audits are conducted regularly by independent third parties.
• Suspicious Activity Monitoring: An automated threat detection system operates 24/7 to identify and respond to any suspicious activity.

While kss99 takes reasonable steps to protect your data, no system can guarantee absolute security. You are responsible for keeping your password and account login details confidential.

Kss99 retains your personal data for as long as necessary to fulfil the purposes outlined in this policy, subject to applicable legal requirements:

• Active Account Data: Retained for the duration your account is active plus any additional period required after account closure.
• Financial Transaction Records: Retained for a minimum of 7 years in line with applicable financial and tax legal requirements in Malaysia.
• KYC Documents: Retained for the period prescribed by applicable anti-money laundering (AML) regulations, typically a minimum of 5 years from the account closure date.
• Platform Activity Log: Retained for a defined period for security and investigation purposes if required.
• Support Communication Data: Retained for 2 years after resolution for reference and service improvement purposes.

Kss99 uses cookies and similar tracking technologies to enhance the user experience and conduct platform analytics. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
• Performance Cookies: Collecting information about how users interact with the platform to help us improve it. Data collected is anonymized.
• Functional Cookies: Remembering your preferences such as language, interface theme, and other settings to personalize your experience.

You can manage cookie settings through your web browser settings. Please note that disabling certain cookies may affect platform functionality.

Under applicable data protection law, you have the following rights regarding your personal data held by kss99:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of any data that is inaccurate or incomplete.
• Right to Erasure: Under certain circumstances, you may request the deletion of your personal data.
• Right to Object: You may object to the processing of your data for specific purposes such as direct marketing.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time.

To exercise any of the above rights, please contact the kss99 support team via Live Chat within the platform. We will process your request within a reasonable timeframe, subject to identity verification requirements and any legal obligations that may restrict or delay the fulfilment of certain requests.

The kss99 platform is strictly for individuals aged 18 and above. kss99 does not knowingly collect personal data from anyone under 18. A rigorous KYC process is in place to ensure compliance with this age requirement.

If you believe someone under the age of 18 has registered an account at kss99, please notify our support team immediately. The account will be investigated and closed, and any collected data will be deleted.

Kss99 reserves the right to update this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or new technologies we adopt. Users will be notified of any significant changes via in-platform notifications or email.

The "Updated" date at the top of this page always reflects the latest version of the Privacy Policy in effect. Continued use of the platform after changes take effect is considered acceptance of the latest version.

We encourage you to review this page regularly to stay informed about how kss99 protects your privacy.